Broken meter box?
Find the right repair
If your meter box door has fallen off, a hinge has broken, or the cabinet is damaged, start by identifying the problem. This guide routes you to the most useful repair, replacement or responsibility advice without assuming the whole meter box needs replacing.
What's wrong with your meter box?
Start with the problem you can see. These guides will take you to the most useful next step without assuming the whole meter box needs replacing.
If the door is still present but a hinge has failed, see when you can repair a broken gas meter box door or hinge instead of replacing the enclosure.
Looking for the right repair parts?See what a meter box repair kit is designed to fix and what to check before choosing one.
Considering a replacement door?If the door is damaged or you are searching for a replacement, read the meter box replacement door guide before replacing more than you need to.
Not sure who's responsible?Check who is responsible for meter box repairs before arranging work or contacting your supplier.
Is your meter box repairable?
The door is still present, the cabinet body is mostly intact, the damage is around the hinge area, and the door can still line up with the opening.
The door is missing entirely, the cabinet is badly cracked, the meter or supply equipment is damaged, or there is no secure fixing area remaining.
Safety note: never interfere with the meter, wiring, pipework, seals or regulator. This guide only relates to the external cabinet door and hinge area.
Temporary fixes are not repairs
Many homeowners use gaffer tape, cable ties or wire loops to stop a meter box door blowing open. These can help briefly, but they're not a long-term fix — adhesive weakens outdoors, tape looks poor, and the door usually comes loose again within weeks.
The MeterBoxFix hinge is designed to create a new working hinge point where the original hinge has failed — a proper, permanent repair.
How to fit the repair hinge
- Position the hinge across the door and frame, spanning the old hinge area.
- Select the best fixing holes — choose positions that avoid any damaged or missing original mounting points.
- Pre-drill small pilot holes at your chosen positions.
- Secure with the included self-tapping screws — no special tools needed.
- Close the door — check it opens and closes smoothly.
Tip: if the door is particularly heavy or both original hinges have failed, consider fitting two repair hinges — one at the top and one at the bottom — for a more secure result.
Your repair options at a glance
Best when the door is intact and the hinge is the failed part. Quickest and most cost-effective option.
Best when the original door is missing or too badly damaged to reuse.
Best when the cabinet body itself is cracked, unsafe or beyond repair.
Required if the meter, wiring, pipework or seals are involved.